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So far Jessica Toney has created 16 blog entries.

Patient Account Financing Implications

By | October 7th, 2016|News, Providers|

With rising deductibles and coinsurance many options have surfaced to allow patients to cover their portion.  This is good news for providers and patients alike.  Providers can often accelerate their cash flow and see increased propensity for patients to pay.  Patients that can’t afford a large lump sum payment now have an option to break [...]

Stabilizing Your Company Financially through Healthcare Transformation

By | September 6th, 2016|News|

The healthcare industry has been completely transforming over the last several years and is seemingly not done yet. Arguably one of the most critical roles for ensuring the healthcare provider adjusts appropriately to the changes in patient responsibility is the Revenue Cycle Director. The people in this position have been burdened with adapting their internal [...]

ACA Marketplace Insurers Continue to Report Losses

By | August 12th, 2016|News|

Many of the large, publicly traded insurers are receiving pressure to decrease participation in the ACA marketplaces in order to satisfy investors. According to a recent ModernHealthcare article, it is predicted that the marketplaces will continue to trend toward high-deductible, narrow-network plans in order to be more financially attractive. A quick overview of the second quarter results published [...]

Affordable Care Act Premiums Expected to Rise in 2017

By | July 12th, 2016|News|

Many of the Affordable Care Act (ACA) plans are expected to see premium spikes in 2017. Notably, the most popular silver plans are predicted to increase at a higher rate than previous years with up to an 18% increase in certain markets according to KFF. Several factors contribute to the increase including the withdrawal of UnitedHealth from most exchanges and the [...]

Avoid Aggressive Debt Collections All Together

By | July 1st, 2016|FI, News|

No one involved in aggressive debt collection attempts enjoys the process. Whether you are the one contacting the borrower to collect or the borrower receiving the communications, most would prefer not to be involved. Last week American Banker published an article outlining the reasons why the CFPB needs to regulate debt collection. It was suggested that [...]

CMS Delays Release of HCAHPS Star Ratings

By | April 29th, 2016|FI, Providers|

Due to backlash from hospitals about the new HCAHPS Star Ratings that were scheduled to release last week, the Centers for Medicare & Medicaid Services (CMS) have decided to delay the release to answer concerns expressed about how the scores are calculated. CMS intends to publish the HCAHPS Star Ratings to be utilized by consumers when comparing hospitals. The star ratings [...]

Largest Health Insurer to Exit Affordable Care Act Insurance Exchanges

By | April 22nd, 2016|News, Providers|

Last week the nation's largest health insurer, UnitedHealth Group, announced that they will be exiting most of the states that they currently offer plans through the Affordable Care Act insurance exchanges in 2017. UnitedHealth Group was slow to enter the insurance exchanges in 2014 and according to CEO Stephen J. Hemsley, the small market size and greater expense [...]

Patients Want to Pay but Need Options

By | April 8th, 2016|News, Providers|

You have a job, you have health insurance, you have a savings account. If you are sick or injured you're going to go to the doctor or hospital.  But what happens when your income, your insurance and your savings aren't enough? Most hospitals are intimately familiar with this situation; however, Steve Johnson of the Times [...]

Caring for Patients is Not Limited to Medical Care

By | April 5th, 2016|News, Providers|

Medical providers are in the "care" business. While not everyone in the organization is providing medical care for the patients, almost everyone cares about the well-being of the patient - not just medically, but in general. The provider is still a business though, meaning that in order to continue helping patients, they have to receive compensation [...]

Patients are Asking for a Better Way to Pay

By | March 24th, 2016|News, Providers|

Source: InstaMed (http://www.instamed.com/wp-content/uploads/Trends-in-Healthcare-Payments-Annual-Report-2014.pdf) I recently read an article titled "10 things to know about healthcare collections and patient financial responsibility." Unsurprisingly, number one on the list addressed the increase in consumer payments to healthcare providers. The article states that the number of consumer payments increased 193 percent from 2011 to 2014. Just a few [...]