MyLoans Healthcare Financing Software™

The Opportunity

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Thousands of Loans Are Booked Every Day with MyLoans™

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Average New Loans per Provider per Month





From the Blog

Epic River becomes Silver Sponsor of HFMA

The Healthcare Financial Management Association (HFMA) has a bold tag line:
The Healthcare Financial Management Association can help you change the world of healthcare finance.

While bold, this tagline helped the Epic River team to realize there was no better organization in which to pledge support and participation. We are confident that our MyLoans Healthcare Financing™ solution will revolutionize collections of patient responsibility – ever increasing deductibles and coinsurance. Our belief in MyLoans may seem equally bold, but like HFMA there is a reason we’re so confident.

Our solution enables a seamless financing opportunity hosted by local banks and facilitated by healthcare providers. The result is patients are positioned to successfully remit their medical bills in much more manageable installments and the healthcare provider is paid up front. Where MyLoans has been rolled out, the impact has been dramatic. Recovery of patient responsibility has jumped on average from a meager 45% to over 80%.

Interest rates on these loans are extremely competitive and, in some instances, have been absorbed by the providers to ease the burden on their patients. This presents an obvious win for both parties. Patient satisfaction sky rockets and providers are still able to significantly outpace historical patient responsibility recovery rates.

Why has MyLoans had such a dramatic impact on the success rate of collecting patient responsibility? It has to do with the hierarchy of how people prioritize their expenses – banks first, healthcare providers last. Since MyLoans converts patients bills to bank loans, they jump to the top of the hierarchy:

“HFMA is the nation’s premier membership organization for healthcare finance leaders. HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U.S. healthcare system faces today.” In light of ACA, there arguably is no greater challenge than the rising cost of patient responsibility.


Epic River is based in Loveland, CO so it seemed logical that our first HFMA event would be the Great Fall Rural Conference – Hotel Colorado, Glenwood Springs, CO being held September 23rd – 25th, 2015. If you plan to attend, please come see us. In the meantime, please feel free to visit the following YouTube link to learn more about our MyLoans Healthcare Financing solution:

Removing the Cloak of Credit Invisibility


Data Point: Credit Invisibles – The CFPB Office of Research – May 2015

Many financial institutions are looking for competitive differentiation in order to obtain new, creditworthy consumers. The problem is that most of these creditworthy consumers already do business with a financial institution. Trying to convince consumers to switch from their current banks or credit unions can be a daunting task. It might seem that the only other type of consumers available are those with poor credit; however, the Consumer Financial Protection Bureau (CFPB) recently published a report outlining the 26 million consumers that are credit invisible – meaning that they do not have any credit record. This in no way confirms that the consumer isn’t creditworthy. Even if these consumers had access to loans, the lender would not have the necessary information to make a credit decision. If that number isn’t troubling enough, the CFPB found that 30% of consumers in low-income neighborhoods do not have any credit history with a nationwide consumer reporting agency.

Here at Epic River, we have spoken with several financial institutions that only leverage their existing relationships and target creditworthy consumers to generate new revenue. While this has been an effective approach, expanding the reach to the group of credit invisible consumers via MyLoans has an even greater effect. By utilizing our healthcare financing program, you are not only collecting new interest income but molding new, creditworthy consumers that now have a relationship with your financial institution without any additional risk. Keeping in the Community Reinvestment Act’s (CRA) good graces by reaching these low-income neighborhoods in your community doesn’t hurt anything either.


About MyLoans™

By providing patients with fast access to medical loans at a fair and unchanging interest rate, the MyLoans™ software by Epic River enables financial institutions to ease the financial stress of health care through collaboration with medical providers. Not only can medical providers offer a federally insured and fully regulated patient financing between banks and patients for medical care needs, but doctors and hospitals alike can finally get immediate funding of their patient’s outstanding balances. Additionally, financial institutions gain new customers and interest income with little administrative overhead in exchange for servicing the loan. For more information, visit

About Epic River, LLC
Since its inception in 2005, Epic River has been providing high quality software services aimed at solving process-intensive problems. With a focus on high quality and rapid delivery, Epic River’s methodology accelerates the process of innovation while keeping a firm grasp on the business case behind the application, enabling our partners to grow their market leadership. The company’s unique approach to the agile methodology and user experience ensures both parties work closely together every step of the way. Whether you’re looking to expand into new technologies or markets, need a custom internal tool, assistance with architecture, or simply need someone you can trust to make technology decisions, Epic River is at your service. For more information, visit

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  • 815 14th Street SW, Loveland, CO 80537
  • (970) 292-5045 x5151