MyLoans Patient Account Financing™

by Epic River

MyLoans was created by Epic River at the request
of financial institutions and healthcare providers
to provide patient and provider-friendly financing.

Learn More About Epic River


Affordable Care Act deductibles in 2016

are as high as $13,700 for a family plan.*


MyLoans™ enables patients

to afford the ever-increasing

costs of healthcare.

MyLoans enables healthcare providers to assist their patients with low-interest bank loans  to cover deductibles, co-insurance and self-pay.


Patients are responsible
for a portion of
their medical costs.

The provider creates a loan for
the patient and assigns the loan
to the financial institution.

The financial institution purchases the
loan and immediately transfers the
funds to the provider's account.

Financial Institutions

Book Guaranteed Loans for Patients

Our team will setup healthcare providers to originate loans through our secure, cloud-based system. Your financial institution will then have the option to purchase these loans for servicing.

Medical Providers

No Fees and Recover all Patient Responsibility Upfront

Where MyLoans has been rolled out, the impact has been dramatic. Recovery of patient responsibility has increased from a meager 45% to over 80% all while lessening the overall collections effort.

Millions of dollars in medical bills are paid every year using MyLoans™.

Latest From The Blog

Building Credit for the Credit Invisible

By | December 20th, 2016|Categories: FI, News|

The Consumer Financial Protection Bureau (CFPB) continues to encourage financial institutions to help those with limited or no credit histories. This group, referred to as credit invisible, represents one in every ten adults in the United [...]

Preparing for Deductibles to Reset

By | October 14th, 2016|Categories: News, Providers|

As 2016 draws to an end, most medical providers are facing two challenges - an influx of procedures from those that have met their deductibles for the year and the dreaded dip in procedures at [...]

Patient Account Financing Implications

By | October 7th, 2016|Categories: News, Providers|

With rising deductibles and coinsurance many options have surfaced to allow patients to cover their portion.  This is good news for providers and patients alike.  Providers can often accelerate their cash flow and see increased [...]

But Don’t Take Our Word For It

“Epic River assisted us by providing a user-friendly, web-based solution that allows a provider of medical services to negotiate appropriate repayment terms directly with their patient, provide a quote to the patient even before the cost is incurred, and subsequently create the healthcare loan documentation – all from their office without any delay or paperwork submission. We have enjoyed our working relationship with MyLoans™ and find them quick to resolve issues and respectful in their dealings with staff. They are knowledgeable in their craft and able to use that knowledge without heavy reliance on bank staff resources for assistance in how to resolve any issues that arise.”
Karla Porter, Home State Bank
“I frequently receive phone calls from patients that previously have had or currently have a MyLoans loan and wish to use the program to pay for their latest medical bills from other providers. Unfortunately, I am forced to turn them away if the provider has not signed up for the program yet.”
Jodi Hines, Bank of Colorado
“[MyLoans has] drastically improved our collection rates – it lets us go outside of our payment policies on setting up long term payment plans, and it gives patients a new resource without utilizing a credit card or damaging their credit.”
Lori Miller, Yuma District Hospital
“I’ve received nothing but five stars from the Patient Account employees since implementing MyLoans.”
Bernie Hergott, Director Patient Financial Services at Columbus Community Hospital

Ready to learn more about MyLoans?

Schedule an Online Demo